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Services

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Caroline was key in supporting our transition to a new Customer Management System (CMS), which is creating additional capacity for me as the business owner. She quickly analyzed our operating systems and made recommendations for improvements. 

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Duncan M., small business owner

Services

Whether you're scaling a creative business, managing multiple teams, or simply trying to get out from under a pile of disorganized tools and tasks, I can help. My services are designed for founders, consultants, and mission-driven leaders who need thoughtful structure, streamlined systems, and strategic support—without hiring a full-time operations team.

Fractional COO & Strategic Business Support

For creative entrepreneurs, mission-driven leaders, and growing businesses who need a trusted right-hand to build systems, manage growth, and create breathing room.

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  • Business systems implementation (Ops, CRM, SOPs)

  • Workflow audits + process improvement

  • Strategic planning + decision support

  • Team onboarding and delegation structure

Digital Project Management & Systems Optimization

For big visions that need structure, clarity, and sustainable systems.

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  • Planning and implementation

  • Tool setup (Notion, Trello, Airtable, Monday.com, etc.)

  • Workflow automation (Zapier, Make, Mailbutler)

  • File + comms organization

Communications Systems & Strategy

For teams that need internal and external messaging systems that are efficient, repeatable, and aligned.

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  • Infrastructure audits (brand, content, file org)

  • SOPs for internal/external communications

  • Playbooks and template systems

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